The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
All notices from The Cake Cottage to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to The Cake Cottage shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
39429 Los Alamos Rd Suite D
Murrieta, California 92563
Delivery shall be deemed to have been made by You to The Cake Cottage five (5) days after the date sent.
All content appearing on this Web site is the property of:
The Cake Cottage
39429 Los Alamos Rd Suite D
Murrieta, California 92563
Copyright © 2008-2017 The Cake Cottage. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008-2017 The Cake Cottage. All rights reserved.
Please allow up to 3 business days for the processing of orders to all shipping options. If there are any problems or questions you will be notified by email or phone.
The Cake Cottage shares your concerns about protecting your personal information online.
We consider it an honor that you are shopping with us and want to bring you the best online shopping
experience with excellent customer service. Information, (such as name, address, phone number, email address,
etc.) that is given to us will NOT be given or sold to anyone or other company for any reason.
COLLECTING INFORMATION ABOUT YOU
In general, you may browse our website without needing to provide us with any personal information. We
may track the Internet domain address you have used, but individual users will remain anonymous.
While you are using this site to place an order you will be asked to provide information about yourself, such
as your name, billing and shipping address, phone number, email address, credit card information, etc.
If you choose not to provide such information, we may need to contact you via phone or email or in some
cases an order may not be placed online.
USING INFORMATION ABOUT YOU
The personal information you give us is used solely for internal purposes, such as shipping the product to you.
We may also maintain a record of your product purchases.
Precautions are taken, using sophisticated encryption and authentication tools, to protect the security of your
personal information that is given to us. We strive to bring you the best in security measures to protect your
personal information; however, no data transmission over the Internet can be guaranteed to be 100% secure.
We cannot guarantee or warrant the security of any information transmitted to or from our web sites, and you
do so at your own risk.
any questions or concerns.
- Shipping & Delivery
The Cake Cottage offers many different shipping options for your convenience. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
- Sales Tax
The Cake Cottage charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. The Cake Cottage makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The Cake Cottage SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The Cake Cottage BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The Cake Cottage.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. The Cake Cottage is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not The Cake Cottage.
The inclusion of material on this server does not imply any endorsement by The Cake Cottage, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The Cake Cottage tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
- Return Policy
All Returns must be pre-authorized by calling The Cake Cottage @ 951 600-4773 and speaking with a customer service staff member. All return requests must be made within 5 days of receiving the order.
Upon approved authorization items must be returned within 5 days of the authorization date. All items must be returned unused and unopened in their original packaging and be occompanied by a copy of the invoice.. A 20 % restocking fee will apply to all returns (unless items were received damaged- see damaged goods policy). There will be no refunds on original or return shipping fees.
There will be no returns or exchanges for: edible food products, rolling pins, cake pans, videos, books, Molds (plastic, rubber, resin, and silicone), paper goods, turntables, cake dummies, cake toppers, dusting powders as well as special orders, seasonal items, discontinued items and discounted items.
Errors: In the event that The Cake Cottage has made an error in your order, please notify us within 5 days of receiving the order so we can correct the error as soon as possible.
In the event that you receive damaged goods, you must report the damage to the Carrier and The Cake Cottage within 2 days of receiving the order. For damaged goods claims you must save the shipping Box in which the items arrived damaged. Claims cannot be made for damaged goods if the box is discarded.
Your order may contain items that may be damaged in transit due to weather conditions. Neither The Cake Cottage or the Carrier can be held responsible for weather related damage.
Refused and Returned Orders to due incorrect address
If your order is refused or returned due to an incorrect address given by the customer at the time of Ordering, we will reship the order at the customers expense. There will be a 20% restocking fee if:
The customer decides not to have the order reshipped. There will be no refunds on shipping charges.